Your customers live on WhatsApp.
Your systems should too.
Orders, support tickets, lead capture, payment confirmations: all flowing in and out of WhatsApp, all logged into your CRM, all working while you sleep. Built on the official WhatsApp Business API, bilingual Arabic + English, connected to your ERP and your payment rails.
WhatsApp flows that actually move revenue.
- →Pharmacy reorder reminders: detect SKU-based reorder cadence, fire a templated WhatsApp at the right interval, route the response into Phoenix as a draft order
- →Retail abandoned-cart recovery: catch the cart event from Shopify, send a templated reply with a Paymob / Tabby payment link inside 5 minutes, log the outcome to the CRM
- →F&B reservations and order confirmations: handle inbound natural-language booking requests in Arabic + English, integrate with Talabat / Deliveroo or your own POS
- →Customer service triage: route inbound questions by intent, auto-resolve the 70% that are FAQ-class, escalate the 30% that need a human, with full chat history
- →Invoice OCR intake: customer sends a photo of an invoice, Kimi K2.5 extracts structured data, the flow validates against duplicates and posts to Phoenix as a draft Bill
Not a subscription. A system designed around your workflow.
We build bespoke WhatsApp automation on the official WhatsApp Business API (via Evolution API or Twilio), connected to your inventory, your accounting, your fulfillment, and your local payment rails. Not a SaaS template you have to adapt to. A system built around your actual operation, deployed in 30-60 days.
- →Official WhatsApp Business API (not chat-widget hacks)
- →Bilingual Arabic + English message templates approved by Meta
- →Local payment integrations: Fawry, STC Pay, MyFatoorah, Tabby, Tamara, Paymob, Apple Pay
- →ERP integrations: Phoenix, SAP, Odoo, Microsoft D365
- →E-commerce platforms: Shopify, Talabat, Deliveroo
- →Self-hosted Evolution API option for full data sovereignty
Live in production for a Kuwait pharmacy group.
Order confirmations, delivery updates, customer-service triage, and invoice OCR all flow through a WhatsApp Business Gateway we built for a 14-branch pharmacy chain in Kuwait. 14 branches synced. 723 drivers managed. The gateway is live in production and processes daily customer interactions across the group.
Get three live scenarios in a 15-min call.
We will walk you through three production WhatsApp flows we have shipped, talk through what fits your operation, and price it on the same call.