Pharmacy automation,
built and proven in Egypt and Kuwait.
Running a pharmacy chain means juggling inventory across branches, supplier invoices, customer demand that does not wait, and regulatory requirements that vary by market. We have spent the last 18 months building and operating a complete automation backbone for a 14-branch pharmacy chain in Kuwait. Same playbook, your pharmacy, 60-90 day deployment.
Six workflows that move the operation.
- →Branch-level stock sync between your POS / ERP and Shopify / online channels
- →Automated supplier reordering, triggered by reorder-point thresholds and lead-time intelligence
- →AI-assisted invoice intake (Kimi K2.5 vision + structured extraction + duplicate detection)
- →WhatsApp customer reminders for refills, reorders, and prescription pickups
- →Delivery fleet management with auto-assignment, route-aware batching, and Phoenix ERP sync
- →Finance dashboard that closes the month in hours instead of weeks
Multiple brands. 14 branches. One automation layer.
A Kuwait pharmacy group runs several retail pharmacy brands, each on its own Phoenix ERP instance, with its own customer base and its own delivery zones. We unified the operational layer without consolidating the brands: shared dispatch, shared customer flows, shared intelligence, but branch-local stock state and branch-local geofencing.
- →Phoenix ERP bidirectional webhook sync (idempotent on billguid)
- →Fleet dispatch with motorcycle / car priority, 5-min batch windows, route-aware assignment
- →WhatsApp gateway (via Evolution API) for order confirmations, delivery updates, customer service
- →AIOS Dashboard with real-time KPI tracking per branch + consolidated executive view
- →Multi-platform e-commerce (Shopify across 8 pharmacies, Talabat, Deliveroo)
We know the workflow because we have lived it.
The founder of Flowlayers spent four years as an accountant before becoming an automation engineer. The reconciliation pain of multi-branch pharmacy operations was the first problem we solved. Pharmacy is not just a vertical we serve; it is the vertical we built AIOS around.
Request a pharmacy automation audit.
15 minutes. We will look at your branch count, your ERP, your channels, and your reconciliation cost, and tell you what the AIOS install would look like for your operation.